Our Staff

Melissa Burden

Retail reporter
Address: 1155 Gratiot Ave.
48207-2997 Detroit, Mich.
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Phone: 313-446-1637
E-Mail: mburden@crain.com
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Recent authored articles

Sonic: Profit woes may affect other retailers, too

Shrinking margins at BMW and Honda stores will hurt Sonic -- and could be felt by its dealership rivals.

Wahlberg solidifies Chevy ties -- as a dealer

Actor Mark Wahlberg just bought into a Chevy dealership in Ohio — and he wants to add more stores to his portfolio.

Why Mark Wahlberg invested in a Chevy dealership

UPDATED: 7/20/18 10:43 am ET - adds link, photo

Hollywood star Mark Wahlberg, known for both hit movies and his entrepreneurial efforts in the restaurant and nutrition supplements industries, is getting into the car business.

Penske to install Reynolds' docuPAD in 130 U.S. stores

Penske Automotive Group will install Reynolds and Reynolds Co.'s docuPAD systems in its new-vehicle stores in the U.S., deepening its relationship with Reynolds.

PSA Group eyes 15 possible states for sales

UPDATED: 7/19/18 10:56 am ET - adds Rhode Island

PSA Group has narrowed to 15 states its top picks as possible points of entry for U.S. sales as the French carmaker continues to develop its return to North America.

Sonic warns of earnings hit on 'lower' BMW, Honda spiffs

The country's fifth-largest dealership group said lower manufacturer-to-dealer incentives will dampen second-quarter and full-year profits, with continued margin pressure expected on Honda and BMW sales in the third quarter.

PSA Group eyes 4 provinces, 15 possible U.S. states for sales

PSA Group has narrowed to 15 states and four Canadian provinces its top picks as possible points of entry for U.S. sales as the French carmaker continues to develop its return to North America.

CarMax boosts online buying

CarMax is taking its multiple online pilots and creating one e-commerce platform for consumers who want to buy a car over the Internet.

Dealers fear tariffs will lower profits, force job cuts

A 25 percent tariff on imported vehicles could chill new-car sales, devastate dealership profits and trigger job losses at stores, dealers and their advocates say. That prospect has U.S.

Retailer Prime tries subscriptions for growth

If the future includes customers who don't want to own or lease vehicles, Prime Motor Group aims to be ready with a subscription service.

CarMax profits rise on tax-rate change

UPDATED: 6/22/18 4:22 pm ET - adds stock close

CarMax's profits rose in the quarter ended May 31 largely because of a lower income tax rate, the nation's largest used-car retailer said Friday.

Retailer Prime launches subscription service

The subscription service is part of the growth strategy of parent company Prime Automotive Group, which joins a budding trend of retailers and automakers experimenting with such plans.


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