Doug Firby

Auto dealers in British Columbia say that when their communities were reeling from devastating flooding, only one message had to be conveyed to them: We’re here for you.

Kot Auto Group is based in Kelowna, about 450 kilometres east of Vancouver. The company devotes three hours a week per dealership for training. One of those hours is conducted by owner John Kot, who rotates through the locations. Other sessions are led by each dealership’s senior management.

The Toronto area will be the first Canadian site for a Porsche Experience Centre (PEC), a facility in which drivers can test the high-end German-made sports vehicles and develop their driving skills, Porsche Cars Canada Ltd. announced Wednesday.

Burlington Mercedes-Benz touts a company culture that mentors, provides perks and helps employees upgrade their education.

Buyers will pay more, dealers suspect they'll lose sales and, if previous luxury taxes are any indication, the government is unlikely to reap the revenue boost t thinks it will get.

British Columbia new-vehicle dealers are facing another “layer of taxation” amid Ottawa’s plan for a federal luxury levy on vehicles costing more than $100,000.

One Ontario dealership is prepared to buy out lease customers even if means cutting profit margins.

The gradual pre-COVID-19 evolution to digital transactions “got turbocharged” when the pandemic hit, said Tim Reuss, CEO of the Canadian Automobile Dealers Association (CADA). With new-vehicle sales and volumes down and customers active online, it’s no time for automakers to push for pricey showroom upgrades, he says.