Kitchener , ON
Dealer principal: Michael Crosby
Dealership group: Crosby Auto Group
Number of employees: 52
General Manager Deon Van Der Watt on departments that lend themselves to permanent work-from-home opportunities: Within the fields of marketing, warranty administration and accounting, many tasks could be performed remotely. Technology could also allow greater remote work in the future.
Van Der Watt on long-term changes in employment and hiring practices as a result of the pandemic and inventory shortages: It forced us to examine that if we need some additional support for certain roles, perhaps shorter-term contracts are better to deal with seasonal changes in business. In other roles, perhaps more flexibility in terms of work arrangements are beneficial. Additionally, it has allowed us to streamline or even outsource other previously existing positions (i.e. shuttle drivers).
Dealer Principal Michael Crosby on steps taken to improve employee retention: We are doubling down on our culture...work is not just about the compensation at the end of the day, but who you work for, the team that you work with and the fulfillment you feel in your position. We’re trying to encourage that fit when we bring someone on and are trying our best to reinforce that type of environment and show appreciation to our team for their efforts. We want to see them succeed and thrive and enjoy their time with us.