HGrégoire Mitsubishi Laval
Laval , QC
CEO: John Hairabedian
Dealership group: HGrégoire
Number of employees: 31
General Manager Philippe Lamarre on how the current inventory shortages have affected staff scheduling and workload: It has had a tremendous impact. Right now, we have no cars, so work schedules are adapted for all. Even a four-day work week is offered.
Lamarre on lessons learned about being a better employer from managing the dealership through the pandemic and inventory shortages: That employees are the biggest asset a dealer has.
Lamarre on steps taken to improve employee retention: We did a deep dive to find the root cause. From that we modified sales staff pay plans, so they are quite competitive, and at the same time, offer a regular weekly flow of money to them.