Oakville , ON
President: Jay Lockwood
Number of employees: 31
General Manager Michael DeFreitas on lessons learned about managing the dealership during the pandemic and inventory shortages: We have learned that keeping our staff engaged and motivated is key to our success. As we navigate through the pandemic and harsh inventory shortages, keeping our team focused and finding new avenues of revenue has made us resilient to these circumstances.
DeFreitas on key factors affecting staff turnover: We don’t see turnover often. When we do it is often employees who are looking for career changes or who are looking for growth in a new position which we don’t have available. We offer internal career coaching to ensure each employee has the right path to success in their careers.
DeFreitas on steps taken to improve employee retention: Team dinners/events and daily engagement are a key factor. Just being a fair/ respectful employer to your staff goes a long way in this business.