Pine View Hyundai
Vaughan , ON
President: Frank Romeo
Dealership group: Pine View Auto Group
Number of employees: 35
General Manager Mike Romeo on lessons learned from managing a dealership through the pandemic and inventory shortages: The importance of constant communication with staff. With the pandemic and inventory issues there’s daily updates and changes that staff need to be made aware of. Finding the most effective communication tool is key to keeping the frontline staff up to date with the vital information required to perform their roles effectively.
Romeo on steps taken to ensure a long-term career path for employees: We have three dealerships in our small family-run group, and when job opportunities are available, we traditionally send the posting out to our current staff to see if we can fill the position internally. We also discuss internally at the management level if we identify an individual who has the potential to move into a more advanced role.
Romeo on how digital retailing has affected hiring and staffing: Digital retailing has forced us to ensure any new hires have a strong comfort level in working digitally. Computer skills are a prerequisite as the job requires working with digital platforms and digital tools such as tablets.