Best Dealerships To Work For Canada 2022

General manager: Fortune Policaro

Dealership group: Policaro Group

Number of employees: 38

General Manager Fortune Policaro on lessons learned about managing the dealership during the pandemic and inventory shortages: [Being transparent] via discussions of what is happening in the world, in our industry and at our dealership. These discussions give staff the understanding of the direction we are headed.

Policaro on whether the pandemic spurred changes to the dealership’s work-life balance approach: During the pandemic yes, but all positions have now returned to working in-store. Our dealership has kept its reduced hours and [we use] technology to assist our staff so their length of time within the dealership is reduced.

Policaro on how hiring and employment practices have changed given the emphasis on diversity, equity and inclusion in the workplace: We have always hired the best candidates based off attitude, merit and experience no matter their diversity. We track our diversity and we are above average in representation of BIPOC (Black, Indigenous and People of Colour) and female employees and managers as compared with the industry.