On this holiday replay of the Aug. 5 Automotive News Canada Podcast we hear from Kimoby’s Dan Robinson. He helped develop and market a software program that allows dealers to use text messaging to communicate with customers, help stores run more efficiently and save dealerships money. He tells us why good old fashioned email and phone calls are already antiquated technology at dealerships and what makes instant messaging the go-to solution in customer service and retention.
ANC Podcast: Dec. 30, 2022 | Replay of Kimoby’s Dan Robinson on why text is the new followup phone call
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