Dealer data management company Quorum Information Technologies continues to revamp its Canadian operations and plans to offer its customers training at a new facility in Ontario.
The Calgary-based company this week opened the doors to a new and larger office in London, Ont., for XSellerator and Advantage employees.
This office replaced the separate XSellerator and Advantage offices it had in London. The new facility will also accommodate onsite training in a number of different settings such as classroom, boardroom or one-on-one styles.
Xsellerator is a dealership- and customer-management software product that automates, integrates and streamlines every process under a dealership’s roof, from parts orders to warranty claims and more.
Quorum’s Xsellerator works with dealerships from Ford, Chrysler, General Motors and others.
The company’s Advantage programs run online showrooms, track vehicle pricing, residuals, rebates and incentives and handle a dealership’s accounting.
Quorum Vice-president of Sales, Marketing and Services Mark Allen said in a statement the office will allow it to “bring our customers in for training.”
“Bringing them offsite from their day-to-day operations and allow them to really focus on learning the software that helps improve their business operation and increase their revenue streams,” Allen said.
Quorum didn't say how much the consolidation will cost or whether it affected staffing numbers.
The new Ontario office opened just weeks after Quorum said it will build a data hub in St. John’s, N.L. The company is getting $1.5 million from the federal government to develop the hub to be used by dealerships across the country. It will use artificial intelligence to increase efficiency and revenue at stores.
Quorum is getting the interest-free repayable loan from the Atlantic Innovation Fund, a federal program designed to help companies develop and commercialize new or improved products or services.
Using its XSellerator tool as a foundation, Quorum will develop a data hub that integrates information about the customer gleaned from the dealership’s data management system (DMS), the automaker, and other third-party partners.
Over a two-year span, Quorum will use the federal funding to build the architecture required to mine the existing DMS information, augment it with information from automakers and use existing artificial intelligence to build features that give dealership staff easily actionable sales, service and parts leads.