When economic uncertainties arise and skilled labour becomes more difficult to find, your dealership may need to modernize some of its internal processes to stay competitive. Making mental connections between process improvement and efficiency will provide clarity as you decide how to allocate your resources.
When you think about industries that are ripe with opportunities for robotic process automation (RPA), dealerships may not be the first to come to mind. Some dealership owners and dealer principals may not even know what RPA entails.
The process is not as intimidating as it may sound; in reality it’s less about robotics and artificial intelligence as it is about automation. RPA is low-code technology that allows your organization to replicate human activities and reduce the need for human intervention in everyday tasks.