It’s been the top-selling pickup truck nameplate in North America for 43 consecutive years, and for 2021 the Ford F-150 gets a complete redesign and a wide range of enhancements — including a hybrid option — Ford hopes will keep it on top.

The Nissan Rogue has been the company’s best-selling vehicle in Canada since 2012, and for its first overhaul since 2014, it is hitting the market with a striking new design and, for dealers, a simplified order sheet.

Communications during a crisis need to be authentic, measured and to the point, says one expert. Mazda Canada immediately let its customers and dealers know it would stand behind a dealer’s decision to close, and that it is open to discussions with customers affected by the crisis. 

Mercedes-Benz has bowed out of Canadian auto shows to focus on experiential events designed to leave a lasting impression with enthusiasts of the brand. 

Shrinking profit margins as well as the need to attract “risk-averse” young employees are prompting some dealerships to shift — at least in part — away from commission-based compensation for sales staff, industry experts say.

Solar-panel coverings at an Alberta dealership will cost $850,000. But that may be a bargain, as some insurers in the province's Hailstorm Alley are denying coverage or charging annual premiums as high as $500,000.

Ford’s investment in Rivian lays the groundwork for an electric pickup, but such a vehicle would likely be a tough sell in Canada's farming communities.

After doing their research online, consumers know more about what they’re buying and they expect more from their dealers than ever before. For retailers, that means there is no longer a standard sales playbook.

When a customer's car is in for service, Crown Nissan staff offers to appraise the vehicle with an eye toward buying it. The dealership uses the process to sell the customer a new vehicle or to buy cars to bolster the store's used inventory. 

The 2019 Altima represents the largest investment in platform development in Nissan’s history and AWD for Canada was a natural decision in that context, the automaker says.