Kelly Taylor

New and revised packages lift the cloud of uncertainty hanging over off-warranty EV repairs and provide a new revenue stream.

Hyundai is betting on a return to popularity of the sedan as it launches refreshed versions of its Sonata and Elantra models, offering new styling for both and optional all-wheel drive for the first time on Sonata.

From sophisticated security to proactive parking, Canadian dealers are fighting thieves and protecting catalytic converters.

How this Toyota executive’s auto industry journey got on the rails in Canada.

Groups seek flexibility in the rules governing where vehicle sales can close, in an attempt to bring auto retailing "into the modern era."

The second-floor showroom at Grand Touring Automobiles was the result of a concession, but it provided an opportunity to challenge conventional thinking.

Online research, the rise of electric vehicles and innovations in other retail sectors are altering how dealerships will be designed, with showrooms shrinking, service areas growing and customers’ first points of contact changing, say experts in the field.

Vietnam-based automaker VinFast is set to deliver its first vehicles to Canadian customers in June after 781 VF 8 electric vehicles arrived in port in Nanaimo, B.C., May 17.

The lawsuit, filed in Ontario Superior Court, alleges that the supplier "chose to illegally recruit and hire foreign workers and violate" the Employment Standards Act

Ford says it is "listening" and creating exceptions to fine-tune the Model e electric vehicle certification programs for different markets.

For Toronto-based DSMA, which specializes in finding qualified buyers in Canada and the United States for new-vehicle dealerships, the deal represents new territory. For Canada’s Vicinity Motor Corp., it’s a chance to expand beyond its compact EV transit buses to sell vehicles in a growing market.

The pay for women at Canadian dealerships is increasing, on average, but the gap between men’s and women’s salaries is also growing, according to the 2023 Automotive News Canada Retail Salary Survey.

Ford estimates the Model e Certified Elite program would cost dealers $1.3 million while the Model e Certified costs $560,000. The latter choice will result in a reduced allotment of EVs to sell. The investment covers charging stations as well as sales and service training.

Although more auto retailers are adopting salary-based compensation strategies to attract and retain employees seeking stable incomes, sales commissions are still key to dealerships, and that could be particularly true in an uncertain economy.

Canada’s automotive sector began the third year of the COVID-19 pandemic with hope, but anti-restriction protesters, a resurgence of the virus and continuing supply-chain disruptions — amplified by Russia’s war on Ukraine — pushed thoughts of a sales recovery far into the future.