LAS VEGAS — When Mike Mansuetti started his career at supplier Robert Bosch in 1988, the company's business model was relatively straightforward: Bosch would make parts for its automaker customers, which would in turn pay the supplier for that hardware.
But the world has become more complicated.
"We used to build a product, ship the product and hope we'd never see it again," said Mansuetti, Bosch's North America chief, speaking with Automotive News last month at CES. "We'd say, 'It's going to be good, you're going to like it, and it'll last 100,000, 200,000, 300,000 miles or whatever. Don't worry about it.'