Oakville , ON
Location: Oakville, Ont.
Dealer principal: Jay Lockwood
Number of employees: 33
General Manager Michael DeFreitas on whether the pandemic has changed the dealership’s approach to telecommuting: We don’t have many positions that allow you to work from home. Some of our administrative staff were given laptops to work from home and encouraged to do so. We will likely still incorporate [work from home] once the pandemic has ended.
DeFreitas on how the pandemic has changed productivity of sales staff: Our sales staff is much more productive since they are no longer interacting face to face as often as they used to. Most interactions start online or over the phone and transactions are completed much quicker in person. This has allowed our sales staff more time to follow up and complete administrative duties throughout the day.