HGrégoire Infiniti Laval
Laval , QC
CEO: John Hairabedian
Dealership group: HGrégoire
Number of employees: 38
General Manager Philippe Venne on steps taken to improve employee retention: The best factors I believe are to make sure to be available for everyone that needs help, guidance or advice, and to make sure they feel appreciated in their work. If you really focus on this, your chances improve dramatically for staff retention.
Venne on how inventory shortages have affected sales staff scheduling and workload: The most direct impacts are mostly delays in parts available to execute repairs on customer vehicles, and in vehicle allocations for clients in need to change their present model.
Venne on how the pandemic and inventory shortages have affected employment and hiring: The hiring process pretty much stayed the same however because of the lack of personnel in the industry we had to really focus on making sure our present team remained happy and secure in our organization to avoid losing them to competitors.