South Trail Nissan
Calgary , AB
Dealer principal: Jason Bender
Dealership group: McManes Automotive Group
Number of employees: 39
Bender on offering new hires and existing employees a long-term career path: Inspiring a culture of excellence and showing individuals what paths exist within the dealership for growth and development. We also genuinely care for our employees so they feel valued. We showcase examples of individuals wow have taken a variety of different paths to work their way through the company with promotions and succession.
Bender on recruiting and retaining female employees: We see talented women in our business all the time. It is important to cultivate their skills and abilities and for them to know they are supported. It is important to empower them to make decisions and then stand by them. They need to know that this business needs female leaders. We currently have a few female leaders on our team, and they are successful because they have been coached, mentored and encouraged by their leaders on how to be successful.
Bender on whether staff are still working remotely following the COVID-19 pandemic: We are a customer-facing business where people are required to be in the dealership. If circumstances present themselves where it is necessary for administrative staff or anyone not customer-facing to work from home, we are able to accommodate them for a short time. Managers are also able to perform some administrative work from home if they are unable to come into the office.