Latest from Grace Macaluso

Linamar executive chair Linda Hasenfratz has grown the company into a diversified $8 billion business.

“Technology has to be an enabler” of eliminating pain points and establishing a seamless online and in-person customer experience, says Grant Simons, vice-president and head of RBC Automotive Finance.

Retailers are bolstering their defences against a possible trade war.

“They don’t want to play by our rules,” Flavio Volpe, president of the Automotive Parts Manufacturers’ Association, says of China.

"Frankly, we’ve been doing quite well here in Canada, and we fully expect to continue to," says Nissan Canada President Trevor Longley.

Stellantis retailers, for example, have publicly taken the automaker to task for “decimating” sales in Canada.

Don Romano, who has steered Hyundai Canada since 2014, received the Canadian Black Book Icon Award for his transformation of the company’s corporate culture.

The chair of the Canadian National Dealer Council says "a lot of customers have left our brands."

Amy Fleming said Mazda Canada has "new, affluent customers we haven’t seen before.”

One of Hyundai Canada's goals has been to ensure that its decision makers reflect the composition of people visiting their showrooms.